May 14, 2026 | News & Press
RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, is proud to announce it has been awarded a contract by Sound Transit for the refurbishment of thirteen (13) 60-foot articulated New Flyer diesel transit buses.
The project was procured through the Washington State Department of Enterprise Services Contract, allowing Sound Transit to streamline procurement. The project will be performed at CCW’s headquarters in Riverside, California, with CCW managing both refurbishment and vehicle delivery in accordance with the Washington State contract.
This award represents a significant investment in midlife rehabilitation, offering Sound Transit a cost-effective alternative to new vehicle procurement while maintaining performance and rider comfort. Through refurbishment, agencies are able to achieve a strong return on investment by modernizing existing assets on an accelerated timeline compared to new bus purchases.
Major Scope of Work Highlights Include:
- Cummins ReCon ISL diesel engine replacement paired with rebuilt Allison B500R transmissions
- Full articulated joint disassembly and rebuild, including bearings, wear plates, hydraulic components, sensors, and bellows
- Complete interior renewal, including new flooring, new freedman passenger seating, refreshed interior panels, and a new RECARO driver’s seat
- Exterior restoration, including undercarriage corrosion treatment, body repairs, and full exterior repainting with Sound Transit-approved graphics
- Interior and exterior LED lighting upgrades, including headlights, marker lights, and engine compartment lighting
- Full suspension, steering, brake, and air system overhalls
- ADA system upgrades, including rebuilt wheelchair ramps, new securement systems, and updated signage, and Q-pods
“This award reflects the growing role refurbishment plays in managing large, complex fleets,” said James Carson, Regional Sales manager at Complete Coach Works. “Articulated buses play a critical role in high-capacity service, and refurbishment keeps them performing at a high level.”
The award expands CCW’s footprint in the Pacific Northwest and opens the door for additional regional partnerships through state and cooperative contracts.
May 13, 2026 | News & Press
Transit agencies are under pressure to deliver improvements quickly, but traditional procurement processes can slow things down.
Complete Coach Works offers access through established cooperative purchasing agreements, including the 791 Cooperative Purchasing Agreement and Washington State Department of Enterprise Services Contract, helping agencies streamline procurement while maintaining compliance.
A simplified procurement path makes it easier to take action and deliver results faster.
Move Forward Faster.
Reduce Delays.
Minimize Complexity.
Get Projects Moving.
Ready to Move Forward Without Delays
May 6, 2026 | News & Press
RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, is pleased to announce that it has been awarded a contract to refurbish one (1) 2011 35-foot Gillig Low Floor diesel transit bus for the City of McAllen, Texas. The project was awarded through the Washington State Department of Enterprise Services (DES) cooperative purchasing contract.
This award builds on CCW’s long-standing relationship with Metro McAllen, following previous successful projects that have supported the agency’s fleet needs. Over the years, CCW has partnered with McAllen, and this project is another piece of established working relationship.
Under the contract, the customer-supplied vehicle will undergo a midlife refurbishment at CCW’s Riverside, California facility. The project is designed to restore performance, improve reliability, and extend the useful life of the bus, helping the agency maximize the value of its existing fleet while maintaining consistent service for the community.
By utilizing the Washington State cooperative contract, the City of McAllen was able to streamline procurement and move forward efficiently while remaining fully compliant with public purchasing requirements. This approach reduces administrative timelines and allows the vehicle to enter production sooner, accelerating its return to revenue service.
Major Scope Highlights Include:
• Installation of a Cummins ReCon diesel engine
• Replacement with a rebuilt Allison transmission
• Full rebuild and testing of the wheelchair ramp system for ADA compliance
• New Altro commercial-grade flooring throughout the passenger and driver areas
• Complete HVAC system service, including rebuilt components and new hoses
“The City of McAllen is committed to providing reliable, accessible, and cost-effective public transportation for our residents,” said City Manager Isaac J. Tawil. “This refurbishment project allows us to extend the life of an existing vehicle while enhancing safety, performance, and rider comfort. Through our continued partnership with Complete Coach Works, we are maximizing our resources and ensuring that Metro McAllen remains a dependable ‘lifeline’ service for the thousands of passengers who rely on it every year.”
“This project reflects the strength of our ongoing partnership with the City of McAllen,” said Shah Remtulla, Regional Sales Manager at Complete Coach Works. “We’ve worked together before, and it’s always rewarding to repurpose a proven platform into a like-new vehicle that delivers stronger performance and added years of service.”
This refurbishment supports McAllen’s ongoing fleet operations by improving performance and extending service life. Once completed, the vehicle will be returned to service ready to meet the demands of daily operations across the region.
May 6, 2026 | News & Press
RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, is pleased to announce it has been awarded an additional contract by Mountain Line to refurbish two (2) 2011 Gillig 35-foot hybrid transit buses.
This contract follows a previously awarded two-bus refurbishment project. The buses will undergo the same scope of work as the original project, including mechanical, electrical, and interior upgrades. All work will be completed at CCW’s headquarters in Riverside, California.
Major Scope Highlights Include:
• Engine Replacement: Installation of a Cummins ReCon ISB 6.7 diesel engine
• Hybrid propulsion system overhaul: overhaul of Drive unit, Energy storage system and hybrid inverters
• Interior Flooring Replacement: Removal of existing flooring and installation of new Altro commercial-grade transit flooring throughout the bus
• Interior LED Lighting Upgrade: Conversion of all interior fluorescent lighting to modern LED fixtures
• Exterior LED Lighting Upgrade: Replacement of all exterior lights with new LED systems
• Passenger & Driver Area Improvements: New driver’s seat and refurbished passenger seating
• Structural, Suspension & Brake Overhaul: Complete front and rear suspension rebuilds
• HVAC & Electrical Systems: Full HVAC service with rebuilt components and new hoses
“Mountain Line is proud of our strong record of maintaining our vehicles to the highest standard and often extending the useful life well beyond the federal requirements,” said Mountain Line CEO and General Manager Heather Dalmolin. “This partnership with Complete Coach Works allows us to take it a step further and breathe new life into our aging fleet, helping us attain our financial and environmental sustainability goals.”
“This additional award highlights the confidence Mountain Line has in the refurbishment process and the results it delivers,” said Shah Remtulla, Regional Sales Manager at Complete Coach Works. “The project supports Mountain Line’s ongoing efforts to maximize the value of its fleet while maintaining consistent service levels for the communities it serves”.
May 1, 2026 | News & Press
In this episode of Bus Tech Talk, Co-Hosts Mark Hollenbeck, business development manager at Complete Coach Works, and Alex Roman, Executive Editor at METRO, are joined by Cecil Blandon, director of maintenance at AC Transit in Oakland, California. Our conversation was so in-depth that we’ve split it into two parts
In Part 2, Blandon takes a deeper dive into AC Transit’s maintenance program, sharing insight on managing multiple vehicle types and propulsion systems, how his team is trained using advanced tools like augmented reality, and the role collaboration plays across the industry.
Topics include:
• Working with various types of vehicles and propulsion systems
• Training his maintenance team, including the use of augmented reality
• Providing employees opportunities for growth
• The importance of industry collaboration
