Complete Coach Works Appoints David Dunn as Field Service Manager to Strengthen Its Customer Service Experience

Complete Coach Works Appoints David Dunn as Field Service Manager to Strengthen Its Customer Service Experience

RIVERSIDE, CA – Complete Coach Works (CCW), a leading provider of transit and sustainable transportation solutions, is proud to announce the appointment of David Dunn as the company’s new Field Service Manager, effective April 21, 2025. David will report directly to Patrick Scully.

As Field Service Manager, David will collaborate closely with the sales, production, contracts, engineering, warranty, and sales teams to enhance customer satisfaction through improved support systems, training, and technical guidance.

“Bringing David on board is part of our continued effort to improve customer experience from start to finish,” said Patrick Scully. “His role will be instrumental in ensuring seamless bus deliveries, educating customers on warranty and claims procedures, and addressing any contractual scope items—before, during, and after delivery.”

David brings a wealth of experience in field service operations from his previous roles at Nikola Motor Company, Temsa, CR England Trucking, and Motor Coach Industries. With over 2,000 hours of formal automotive and diesel technician training, David’s technical background and hands-on knowledge will be a major asset to CCW and its customers. He is a family man with a wife and two teenage children and is looking forward to his new role at CCW.

Grow Your Fleet: Buses Available for Quick Deployment

Grow Your Fleet: Buses Available for Quick Deployment

Looking for reliable buses to enhance your fleet without the wait? CCW has a wide selection of used, overhauled, and ready-for-deployment buses tailored to meet your transportation needs.

 

Over 1,000 High-Quality Pre-Owned Transit Buses for Sale

 

  • Cost-Effective Solutions: Save while maintaining quality and performance.

  • Quick Delivery: Avoid long new bus lead times with buses ready for deployment.

  • Eco-Friendly Options: Explore alternative propulsion options.

  • Custom Upgrades Available: We can tailor your bus to your exact specifications!

 

 

Complete Coach Works’ Regional Sales Manager Honored for Outstanding Contribution to the South West Transit Association and Industry Advocacy

Complete Coach Works’ Regional Sales Manager Honored for Outstanding Contribution to the South West Transit Association and Industry Advocacy

RIVERSIDE, CA – Complete Coach Works (CCW), a leading provider of transit and sustainable transportation solutions, proudly announces that Shah Remtulla has been recognized for his outstanding contributions to the South West Transit Association (SWTA) and his dedicated advocacy for the transit industry. This prestigious Executive Director’s award was presented at the Annual SWTA conference by Rich Sampson, SWTA’s current Executive Director. This award recognizes his commitment to SWTA members, his role as the voice of vendors, and his active participation in Capitol Hill during the annual legislative conference.

For several years, Shah has been instrumental in representing the interests of SWTA customers and vendors, ensuring their needs are addressed at both regional and national levels. His leadership and industry expertise have strengthened relationships between transit agencies and service providers.

“We are incredibly proud of Shah and his well-earned recognition,” said Patrick Scully, Chief Commercial Officer of Complete Coach Works. “His dedication to transit advocacy, customer support, and policy engagement has made a lasting impact on the industry. This award reflects his hard work and the respect he has earned among transit professionals.”

Beyond his contributions to SWTA, Shah has actively participated in legislative discussions in Washington, D.C., working to secure funding and policy support for transit agencies. His efforts on Capitol Hill have helped amplify the voices of public transportation providers, ensuring they have the resources needed to maintain and improve essential transit services.

This award is a testament to Complete Coach Works’ dedication to the transit industry. Shah’s passion and hard work truly reflect CCW’s commitment to keeping public transportation moving forward and making a real difference in the communities we serve.

For more information about Complete Coach Works and its contributions to the transit industry, visit www.completecoach.com.

Transit Sales International Awarded a Contract for the Sale of Two CNG Buses to Sonoma County Transit to Support Local Transit Needs

Transit Sales International Awarded a Contract for the Sale of Two CNG Buses to Sonoma County Transit to Support Local Transit Needs

RIVERSIDE, CA – Transit Sales International (TSI), the nation’s leading provider of pre-owned buses, is pleased to announce a new contract to supply two 2013 CNG New Flyer 40LFR buses to Sonoma County Transit.

The two buses, both high-quality pre-owned models, have been sourced from TSI’s extensive inventory. TSI will bring the vehicles to operational readiness to ensure that all systems are fully operational and ready for service. TSI’s process involves inspection and service to all functional systems of the bus. In addition, the buses will be fitted with an REI 8 camera system, reupholstered passenger seat inserts, a new bike rack, and exterior LED lighting. The buses will also receive a custom paint job to reflect Sonoma County Transit’s branding.

“We are proud to support Sonoma County Transit in their efforts to expand and maintain their public transportation services,” said James Carson, Regional Sales Representative at TSI. “We are committed to helping agencies add to and bolster their fleet while delivering safe and reliable service to their communities.” The buses will soon be in service, helping Sonoma County Transit meet the growing transportation needs of its residents.

For more information about Transit Sales International and its inventory of pre-owned buses, visit www.transitsales.com.

Complete Coach Works Wins First Place in APTA’s 2025 Annual Ad Wheel Awards for Best Marketing and Communications to Increase Ridership or Sales

Complete Coach Works Wins First Place in APTA’s 2025 Annual Ad Wheel Awards for Best Marketing and Communications to Increase Ridership or Sales

RIVERSIDE, CA – Complete Coach Works (CCW), a leading provider of transit and sustainable transportation solutions, proudly announces its first-place win at the prestigious 2025 Annual Ad Wheel Awards hosted by the American Public Transportation Association (APTA).

The award-winning print media campaign was a multifaceted initiative that combined email outreach to CCW’s customers, publication in APTA’s Public Transport Magazine, and distribution via social media platforms. The campaign focused on CCW’s bus refurbishment expertise as a way to extend the useful life of buses and thereby improve service frequency and quality within US transit fleets. The campaign featured CORE Transit in Colorado who recently had buses refurbished by CCW.

CCW’s winning entry targeted transit industry professionals, decision-makers, and conference attendees in public transportation. Designed to highlight the company’s expertise in bus refurbishment, the campaign captivated audiences with its bold visuals, strategic messaging, and clear value proposition. Further, CCW displayed the bus showcased in the print media at the APTA Transform Conference in Anaheim, CA in September.

CCW rose to the challenge by presenting an eye-catching and informative print media advertisement that directed traffic to its refurbished bus display. Visitors were able to experience firsthand the company’s ability to extend the lifespan of transit vehicles at the vehicle display expo. The campaign’s success generated significant interest and engagement at the conference. Attendees flocked to the company’s booth, where meaningful connections were made.

CCW will receive the award during APTA’s annual Marketing, Communications and Customer Experience Workshop, held from February 23-26 in Long Beach, CA. The Ad Wheel Awards celebrate excellence in marketing and communication efforts within the public transportation industry. The competition highlights campaigns that advance the industry’s visibility, innovation, and effectiveness in connecting with target audiences.